I found that Rylee was on time and very knowledgeable. Not pushy. Explained to us the problem and how to fix it. He made a through examination first. We will call them again when needed. He left us a quote.
Bang on time to appointment, flexible booking options provided on initial call and great communication skills throughout. Jessy did a fantastic job with the hot water plumbing and provided some customised external water installations and took considerable care not to leave any mess behind and overall a very tidy looking install to suit my specific requirements. Had to ring up next day with a concern I had and company were extremely accommodating in dealing with the issue and no hesitation in getting someone out to double check if needed.
Thank you Tony, we appreciate your professionalism and for the quality repair job on our leaking stack pipe which had cracked at the slap, horrible job ! a sunday morning rescue job for us in the middle of a kitchen renovation - you saved the day !
We were so happy withis service jem came out and not only fixed our stinky drain a he also unblocked my drain and thanks to his advice easy to understand let us know all what was happening gave me future advice very professional I love my tapwear and shower head I would recommend jetset plumbing to anyone. Thanks jem it's a ten out of ten for us👍
Very good service from Jetset.phoned in the morning and they came same day at midday. Nick was very efficient and pleasant young man who done a great job
Always on time, excellent service, good advice, can't recommend Blake highly enough.
Great customer experience. Communication excellent. Jessy was on time, sorted out my problems, offered advice, and left everything spotless. Very happy with my first experience with Jetset.
Our plumber Jess was very friendly, efficient, and professional- he even removed all the rubbish afterwards. Highly recommended !
Excellent communication. On time. Ripped up old cracked earthenware main drain and replaced it to sewer at a depth of up to 2 metres all in one day. Came back and finished with top soil and grass seed to better than when they started. Cleaned the rest of the drains of roots, fat etc and showed me on a camera.
These men were great. Dave on the excavator was fast, neat and clean. Matt the supervisor and initial contact had excellent suggestions and heaps of experience, and Jesse the plumber/drainer who was fast, neat and thorough. They all kept checking with me to see if I was happy with what they were doing.
I am 77 and was a licensed plumber and drainer so know what I was looking at. I stayed there the full duration of the job, and there was nothing I could criticise. I did not bother with the traditional three quotes after talking to Matt and reading reviews, and in future will not look elsewhere. There are many horror stories of tradies these days. These guys deserve a good rap.
We have used Jetset Plumbing a number of times for major works, including a repair of tree root invested sewer most recently. The performance of this company is excellent and they keep their customers well briefed on progress and proposed actions. To fix the sewer problem, they used some German technology that I suspect many other plumbers may not even have heard of. Overall an excellent job from a team of highly competent professionals.
Friendly. Professional on time
Only the best
We recently moved into our home and had a long list of odd plumbing jobs to address from new tap installation and checking water pressure to fixing stinky drains and advising on the hot water system. He was approachable, friendly and more than reasonable on costings for the job. He is an experienced plumber and clearly takes pride in his work. Mick was generous with his expertise and time - giving additional plumbing advice and recommendations to avoid potential issues in the future. He looked after us 😊 I can definitely recommend Mick and Jet Set Plumbing for your job!