Jetset Plumbing Reviews & Testimonials.

Ezra Dawnuwy

Really glad that Jetset plumbing com and fixed the broken downpipe, Doug has been very professional and have fixed it perfectly, thanks so much Doug

Mario Daenuwy

Big thank you to Jetset plumbing for fixing the damaged drain pipe in our property. We had a broken pipe filled with tree roots under the concrete floor slab that caused blockage to our toilet downstair, laundry and kitchen sink, and the method that the Jetset plumbing used, was pipe relining, a more cost effective way of fixing broken pipe than digging and excavating to get the pipe replaced. Apparently there's hole in the pipe somewhere where the tree roots entered and have been growing inside for a while. We booked online after we did some google search and ended up with Jetset plumbing. After the booking, Zane came first the next day to inspect and organised everything and provided us with very detailed information about the cost and the product that they will use to carry out the job. The following day Steve and Nathan came and did more work, initially to carry out the pipe relining, however there's a bit of problem because they were unable to see the exact location of the cracked hole in the pipe, as it's some where along the junction which was very hard to see, but they did most of the cleaning, and removed most of the tree roots that blocks the main pipe which gave us some relief, meaning that we could use the kitchen sink and the toilet in the mean time, but not the laundry because it connects through that junction. Zane came few hours later on the same day to do more cctv drain camera using the string, so it can navigate freely through the junction, he was able to pinpoint the exact location of the cracked hole, as this will help the next team to carry out the job more precisely. Finally we were booked for another team to come and do the relining two days later in the morning by Windom and Josh, and they both did an excellent job. Windom was very polite, knowledgeable and helpful when carrying out the job , and he stayed till the job is completely finished and did a clean up as most of the works took place inside our garage, and after the job was done, Windom gave us the Reline warranty book and took the time to explain about the warranty and the free annual inspection, he even drew a very nice diagram sketch on the booklet to better explain where the reline job took place within the pipe.

Overall, we just want to send our sincere thanks and appreciation to everyone involved ( Zane, Steve, Nathan , Windom and Josh) they're all very professional, and very patient when we asked questions. Zane was super helpful throughout the process from the beginning and really kept us and the teams well informed about the job. This is our first time using Jetset plumbing and now we know which plumber to call if there's another plumbing issue in the future. Also knowing that their reline product has 25 years warranty with free annual inspection, really gives us that reassurance and peace of mind. We consider ourselves to be incredibly lucky to find Jetset plumbing. Highly recommended

Update 14/08/26,

Doug from Jetset plumbing came and fixed the downpipe for us, really happy with the quality of work he has done, he is kind and professional as well. We totally recommend Jetset plumbing for any plumbing related works

Thanks Doug

Roxanne Midgley

Doug was great! He was super informative about my options and what would suit my house, family and budget best. Always a great experience with Jetset.

Kevin Brandt

Big thanks to Mitch, Kye, Jordan and the crew. Prompt response to a tough situation. Problems solved to a highly satisfactory level.

Alexandria Kelly

Quick easy

Helen France

Rhys was absolutely amazing. Kind, helpful and courteous. Couldn't recommend anyone better. Even went to the shop for us and bought my niece and ice cream from the ice cream truck. Got everything sorted in the afternoon and was so lovely to chat to. Thankyou Rhys, you're such a saver. If I could give 10 stars I would.

Nicky

I called Jetset today after having a prior excellent experience with them. My plumber today, Doug, was extremely professional and personable. He explained the issue and helped me work through the solutions to find the best scenario for my situation. I will continue to use Jetset for anything that comes up in the future and highly recommend the business and Doug!

Lauren Kingsford

Keith from jet set plumbing came out and was amazing, fixed our tap no issues, quick, professional. Thank you Keith for your help, we appreciate it. You are a jet set legend 🙌

Kingsford Knives

Absolutely fantastic service! Keith from jet set came and fixed our leak, was brilliant from start to finish. He had it sorted quickly with no fuss, was incredibly professional, friendly and clearly knew his stuff. Keith was super friendly with our toddler who was really intrigued and interested in what was going on, he took sometime to show him his tools and talk about what he was doing.
Thank you so much, Keith, for your help — we really appreciate the great service.
Highly recommend!

Sruthi Babre

Fantastic job by dug.

marie b

Reliable and honest

I would recommend this group - the first quote I was given for relining my pipes was $54k - yep !! Jetset did it for $20k

Same job done better and less than half the price

Definitely use Jetset

Lindsey Curnow

Fast and efficient service from Keith, would highly recommend

Kari Spencer

I called Jet Set Plumbing for my place in Varsity Lakes and Reece came. Reece was amazing. He went above and beyond. I called to just look at the downpipe but he inspected the sewage, the taps inside the house and provided a full comprehensive assessment - without me even asking. After everything he called much later to even check in to ensure everything was okay. I would recommend Jet Set Plumbing and Reece to everyone. Amazing customer service - the best.

Edward Hatt

After buying our first home, we had a wide variety of plumbing works needing to be done, and quickly. We saw the Jetset team and the overwhelmingly positive google reviews and went with the crowd. Boy are we glad we did.

This team has blown my socks off with how excellent their service and professionalism is. From start to finish, they provided clear and consise information about each job they completed, and did amazing work all the way along.

To top it off, we recieved a lovely little gift in the mail a month after all was completed, that we use every day.

Can't thank the team enough for their work and would encourage anyone to use Jetset in the future.

Karen Sher

I’d like to thank Mitch of GC Jetset Plumbing for the excellent and meticulous workmanship, professionalism, prompt and on time service. Mitch showed willingness to share his knowledge and expertise for me to understand the job at hand and was up front and committed to his quote, start to finish. My weekend will be spent swanning past my bathroom to stare at my new toilet system and enjoy the peace of no running water , overflow or hissing 😂 Thank you Mitch and thank you Jetset Plumbing for your prompt service response.

Allison Grueff

I recently had Jetset Plumbing replace my hot water system, and I couldn't be happier with the service. Communication was excellent from start to finish, and Tom took the time to clearly (and kindly) explain the issues with my electrical system in a way that was easy to understand. The whole team was friendly, professional, and efficient. I highly recommend Jetset Plumbing, and a big thank you for the thoughtful surprise gift—it was such a lovely touch!

Cliff Meyer

Jetset plumbing upgraded my 18 year old failing hot water system. Liam was assigned the job of replacing the system. He was very professional, polite and kept me informed of his progress. His workmanship was excellent and he left the site clean and tidy. Prior to completing the job he explained the key maintenance tasks that I needed to do every six months to ensure the system functioned optimally.

Benjamin Choi (BokChoi)

Windum (sorry if I spelt it wrong) and Tom were great, and exceptionally friendly. Got a pressure regulator on the main done, and a new hot water system. The job looks great and always kept a smile, even with all the questions I had. Give these lads a well deserved EKO~

Joshua Barron tfv vyyhyty

Outstanding work from Jetset plumbing from start to finish couldn’t ask for better service, they were flawless Got a quote from Reece one day Then fixed by Dan the next day Just what you need these days. Absolutely legends Give them a call if you want your job done properly✅

Terry Rudinger

Impressed with the communication from the get go throughout the job. The team were obviously experienced and each team member very pleasant and professional around explanations regarding the installation process.

Gerard McHugh

I would like to thank Windom and team for a urgent call out Saturday afternoon, he went through the issue and explained it very well with a positive outcome, Thank you Jestset plumbing ,great work, Regards Gerard

R B

Jakob and Mitch did an amazing job at fixing our taps and toilet and left everything clean and tidy! Very friendly and professional. Highly recommend!

Maria De Souza

A big pat on the back for a considerate helpful person Rhys who reached out to help jump-start our car which was blocking the road. He went out of his way and ensured we got home safely after starting car. Thanks Rhys we need people like you in this world.

Ray Bergmann

Urgently needed toilet so I appreciated that Kieth kept working till late at night to finish the job for me.

Hudson Mcdonald

Jacob G did an excellent job with our reline plumbing work. He was professional, reliable, and completed everything to a very high standard. The quality of his workmanship was outstanding, and he made sure the job was done properly from start to finish. Highly recommend Jacob for any plumbing work.

Glen

Very professional plumber. Found the leak easily and fixed with ease. Went up and beyond to make sure I didn't run late for a appointment. Would recommend them to everyone

Suzie McNamara

As a family we have been greatly impressed by the team at Jetset plumbing, they are professional, caring and go the extra mile, highly recommended is an understatement. After calling another company who quoted over $4000 for a drain fix we called Jetset plumbing for a comparison quote and were pleasantly surprised that their quote for the same work came in at less than a quarter of the cost which enabled us to get some other work done. Rhys spent the time to explain and talk through options providing us with a detailed quote at a great price. From the office crew to the plumbers Jetset plumbing make the whole process a stress less experience. One of our grandchildren was anxious about having people in the house they don’t know, and was disappointed that the plumbers name was not Mario( from Nintendo) the plumbers on the day Jack and Tye were great, they were respectful of his anxiety and very accomodating. We had a hiccup with the new taps that were installed and Rhys went the extra mile to sort out the problem arriving later as ‘Mario’ much to the delight of all the grand children. We were extremely impressed by the thoughtfulness, understanding and kindness shown by all the staff at Jetset who could not have been more helpful but in particular ‘Mario’. Thanks Rhys and Jetset for an outstanding experience.

Krysta Dodis

Highly recommend Jetset Plumbing, they were prompt at attending our property and very knowledgeable. They were able to fix our clogged drain same day and gave us some advice on our HWU. We felt looked after from start to finish and they went above and beyond after the service which made us feel like they actually care about customer service. Well done guys :)

Josh Mearns

Had Jack come out to find and fit a cold water connection for the washing machine, as the previous owners only had hot water connection.

Was on time and carried out the works Quick and without any drama or complications. Top work!

Cecilia Elster

I highly recommend this company for their exceptional, transparent service! My experience started when I noticed a leaking bathroom tap. On my morning commute, I spotted one of their vans and approached the driver. Even though I wasn’t a customer yet, he was incredibly polite and took the time to explain the complexities of what body corporate covers versus private repairs.When I called the office, the coordinator was equally polite and knowledgeable. She patiently guided me through my options without any high-pressure sales tactics.The plumber who completed the initial home visit thoroughly assessed the issues and provided a transparent, fixed-price quote. For our second scheduled visit, they tackled larger, more complex plumbing issues. They assessed, quoted, and resolved everything on-site the very same day.Throughout the process, the team was respectful, understanding, and treated me like family. They genuinely focused on my best interests, and the pricing was incredibly fair for the high volume of work completed. I will absolutely use them again! Thank Howie and Mitch.

Graeme Wood

Jetset's response to our problem was impressive. Kye turned up on time and made an immediate assessment with advice that repairs would be made the following morning at 7am. George arrived on time and effected the repairs in an efficient and tradesmanlike manner. George is a good communicator and provided details on the repairs. He was tidy in his work and left the worksite in a clean and tidy state.

gary vogel

Jack and Jakob did a great job
Would recommend jetset for any work

Ken Drury

We’ve used Jetset Plumbing and Jetset Electrical for some years now, and we have always found them to be punctual, have excellent work ethic and reasonably priced. We have used other plumbers in the past, that haven’t been able to solve an issue we had, but Jetset Plumbing found the issue and dealt with it promptly. Therefore we highly recommend. Thanks for the latest work done by Will

Anita Fletcher

I could not fault these guys very professional and on time ..solved my pipe plumbing issues very quickly ..but I thought they where a little bit expensive...

Sean Martin

Rhys, Jacob and Jack did a great job

Sphere Robot

Jetset Plumbing is highly recommend! Jakob R, Rhys and Steve arrived on time, explained everything clearly, and did an excellent job fixing the issue quickly and professionally. The workmanship was high quality, everything was left clean and tidy, and the pricing was fair with no surprises. It’s hard to find someone reliable these days, but they definitely exceeded expectations. Will definitely use their services again in the future.

Cheers,
Vince and Maries

Saskia Monsoon-Riviera

Jetset plumbing are INCREDIBLE!
Fast response, excellent service. Gem sorted my problem and I can’t recommend him highly enough. I’ve never seen such efficient service. THANK YOU !

Luke Strickland

Thanks George and Keith for sorting out the water pressure at my place. Quick turnaround and great service

chan jackie

A exceptional, prompt service at a reasonable price. Very satisfied with the service offered by Kye from Jetset Plumbing. Having a major plumbing blockage issue at my house. In less than 3 hrs from the 1st phone call contact, Kye arrived and did a thorough job fixing the issue. Fast & quality delivery. Friendly & reasonable charge. Would highly recommend Kye from Jetset Plumbing.

Philippa Voll

Troy was very polite and efficient.
Thank you kindly

Kay Johnson

Ben was called out to inspect our gas electric hot water system which had been installed on our outside balcony and was only meant for indoor use. I found Ben to be very knowledgeable
And helpful and would recommend him highly to anyone in the future.
Kay Johnson
Bilinga

Mary Murdoch

Reece was amazing yesterday , worked relentlessly in all the pouring rain replacing our hot water system. Really appreciated it and very happy to have been able to have a nice hot shower last night. Excellent work, highly recommend Jetset.

Susan Walmsley

,thankyou so much for doing a good job ,the man that fixed our ceilings leak was lovely,
Cleaned up and even took the broken toilet away,the big surprise was that this morning we received a lovely gift and card!we will definitely recommend! The problem was explained in great detail and no call out fee,again, thankyou! Greg Doyle ans Susan

Cait Mc

Had a new toilet installed, they did a great job. They helped pick out the perfect replacement, and took away the old one.

Daniele Cavallini

Jack was pleasant, patient, good communication, answered all my questions and did a good job installing temporary taps and basin to use for now, while waiting for tap and basin ordered. Recommended 👍

Paul Scott

Reece came out to check some water leak problems , great service and very informative, explained everything and gave a couple of different options

Andrew Thomas

Doug, Jacob and Dan have done an amazing job at my house and I'm extremely impressed. They have rebuilt my entire drainage system to provide better drainage and keep moisture out from under the building. New downpipes, new trenches, the works.
They originally quoted 3 days
but finished everything in 2. That doesn't mean they rushed it though, I suspect they give themselves extra time in case of problems which is smart.
If there are any problems they have been quick to resolve them (there were a few small ones) without any pushback or arguing.
They have been very thorough with an eye for the details and made sure I'm happy with the result. I'm confident the work they have done will last a long time.
Doug in particular spent a few hours with us assessing the whole house and building a plan to mitigate the water issues we have. I found him very patient, easy going and knowledgeable. He answered all questions we had and never pushed us to sign the contract. He gave us time to talk it over and I really appreciate that.
I will continue to use them for any storm water drainage, sewerage and hot water repairs in the future.

A L

Today plumber Jordan with his apprentice George greeted with a smile and introduction. They were fast, informative and very professional.
Jordan guided me through whole process along the way and advised price/ quote up front.
Definitely use Jetset Plumbing and request Jordan and George again.
Thank you both .

Jennifer

Matt from Jetset Plumbing was such a lovely guy and very good at his job. I had no idea there was such a big issue on my roof (only knew something was up when there was a sudden water leakage into the pantry after a downpour.) Matt was patient, took detailed photos of the roof issue and explained everything so I understood what was happening and what needed to be fixed. Then once it was done he showed me photos too of the work done. Now we've just had a big downpour, and no more leaks. Thank you Matt! I really recommend Matt and this company. It's great to know they are a family business and treat customers with respect and care.

Dawn Anderson

Thank you for the great friendly service George