Jetset Plumbing Reviews & Testimonials.

Alexandra French

We had the pleasure of support from Mitch at JetSet helping us with the install of the dishwashers.

Thanks so much!

Huutan

Keith, came and flushed and cleared our drains. Very professional and did a great job

Lee Prescott

I just had Jetset Plumbing complete some major work on my old 1950s home, and I couldn’t be happier with the experience. Keith, Steve and Dustin were absolutely outstanding from start to finish.

The job was extensive — old terracotta pipes, ageing infrastructure and decades‑old issues — but the team handled everything with total professionalism. They used a relining method on the old terracotta sewer pipes, which meant no digging up concrete floors, no mess, and no need to replace huge sections of the original piping. The result was incredibly clean and efficient.

They also replaced all the old, corroded galvanised mains water plumbing throughout the house. It was a big job, but the boys made it look easy. They were super friendly, extremely knowledgeable, and took the time to explain every step so I always understood exactly what was happening. Their communication and willingness to answer questions made a huge difference.

The quality of their work, the care they took, and the respect they showed for my home were genuinely impressive. They did such a great job that I’ve already booked them to come back next week for additional stormwater drainage work.

If you’re looking for tradesmen who are skilled, trustworthy, and genuinely great people, I can’t recommend Jetset Plumbing — and especially Keith, Steve and Dustin — highly enough. Outstanding service.

Fish Lips Samford

Thank you keith for comjng to the rescue for our shop! Got me out of trouble and worked around us so didnt have to close the shop

Karan Kapur

Jordan from Jet Set Plumbing visited to investigate a leak and explained the entire process and associated costs clearly. He wasn’t trying to sell us anything. I’ve never encountered a plumbing company with such high customer service standards.

Sabene Pollock

After weeks of extremely low tap pressure, Keith replaced the flow restrictor valve, flushed all flow restrictors in each tap and restored our tap pressure to its original strength. He was lovely to deal with and conscientious.

Tsveta Krastanova

Jason was very helpful, professional and did an amazing job.

Tianyu Xiao

Dan H and Jakob were great!

Pieter Grobbelaar

Keith did a great job. Very professional and solved my issues right away.
Will recommend him anytime.

kimesh reddy

A hand written note after using their service ! What a great experience. Exactly why you support local family owned businesses. Shout out to Gem.

Les Hutchinson

Blocked toilet, excellent service

Andrew Vella

Phillip and Adam did a great job with changing my taps. They were very professional, friendly and expedient. Highly recommend.

Ann Bennett

Mitch (woody) was on time,very polite and did a great job. He repaired a storm water drain leak. Would highly recommend JetSet plumbing.

gail zeidler

Doug was very thorough, friendly and professional. Very prompt service.

Marie Tyler

Keith provided us with all information we needed. Excellent service. Highly recommended

Frank Wojtaszak

Keith was good. Thank you for unblocking my sewer on a Sunday

Jennifer Stephenson

Had Keith out to fix hot water issue and he went beyond his job and found other plumbing issues. I found his manner and professionalism to execptional standard.

Christine Tetlow

My thanks to Matt, Woody and Josh! All three were friendly, knowledgeable and professional! Matt came out to inspect and suggest options. Woody and Josh fixed my sagging gutter, installed an extra downpipe and took away the resulting rubbish. This is the second time I have used Jetset services and I highly recommend them. My dog thought they were great too!

Rit Suttinual

Fantastic services and reliable guy

Cheryl Ball

Had Keith out today, very friendly and helpful.

Jetset Plumbing were friendly and did a professional and neat job repairing my house pipe system and cleaning up afterwards. I highly recommend them.
Many Thanks to Nathan, Alex, Jess and Will for a job well done and your friendliness.

Sally Graham

Rhyse had our back's as he walked in the door, I trusted him at first sight.
He helped ....went to Coles for us, got the hot water going again, bought an ice cream for the grandaughter.
Thank you again Rhyse all is now complete.

Beatrice Lecca

Keith was very professional, provided an outstanding service on a timely base.

Christine SHARP

Doug from Jetset did a brilliant job. Turned up right on time, investigated the issue and provided options for repair. The repair wasnt just a patch job, rather looked into the root cause of the issue and fixed that too. Doug was friendly, clean and tidy and took enough time to do a great job. Thankyou..woud highly recommend Jetset Plumbing.

Kelly Lyons

Doug is AAA class service ✅ Needing to have my external Sewer and drain line re-lined 🏡 I found Doug to be transparent and accurate when assessing my job. His customer service was impeccable, at the same time relatable. He was always prompt and kept communication fluent 👍 Fantastic person,I would highly recommend Doug. 😁

Jess

Phil from Jetset Plumbing did a fantastic job fixing my kitchen tap. He was quick, professional and personable. He diagnosed the issue easily and gave sound advice. Really impressed with his service. Very happy with the result and glad to be supporting a local business. I’ll definitely be a return customer.

Anthony Miller

Had Keith out to put a toilet in second time we had him do some work
On time great job very professional will keep using Jetset in the future

J Ahitan

Complete the camera scan really details and informative. Will definitely recommend
Thanks Doug

Arezo Hassani

Highly recommend this plumbing service! They were professional, reliable and did an amazing job. They arrived on time, explained everything clearly and completed the work quickly and neatly. Great service and very friendly. Definitely would use them again. Thanks Doug

Amanda

Thanks Doug. Your thoughtful approach to our needs was much appreciated.

David Gent

Doug was fantastic, very helpful and discussed available options to service my needs

Anna White

Very delayed review, but we had Rhys, Jakob 1, Jacob 2 and Winnie out to do some pipe relining due to tree root damage. They did an amazing job, very happy with the work. Find Jetset to be reliable and trustworthy, and all the crew were great.

Zane Harris

Great service. Thanks again

Brian Berger

Thank you for clearing out the drains and sewer. Keith did a great job and was happy to explain what he's doing. Really appreciate the work.

Benjamin Gribbin

Matt, Tom, Max, Ty, and the rest of the team did a great job installing guttering, drainage, and a water tank. They were friendly, professional and made the whole process easy. I would definitely recommend them.

Emily-Rose Ellis

Keith and the team were amazing, very prompt and professional and affordable service

Stephen

Thanks Doug and Team for your quick response. We found Doug courteous and friendly. Doug was very knowledgable and explained in great detail the options available. We have dealt with Jetset Plumbing since 2017 and have always found them reliable.

Ron Middleton

Came in and done the job, very professional, I would reccomend these guys.

Donna Antony

Great service really happy

Mel & Warrick Brown

Tom and Tye
Thanks guys .
Punctual - professional - polite. Very happy with the results these boys did with our water leak, hot water cylinder and new taps.
Top Blokes 👍

Arjun Ganesh

The Jetset Team is incredible, especially Doug. He fixed my house pipe issues and unblocked and cleaned everything up. He communicates really well and ensures the work is done at a high quality standard. Very professional.
Highly recommend Jetset and shout out to Doug!

Ezra Dawnuwy

Really glad that Jetset plumbing com and fixed the broken downpipe, Doug has been very professional and have fixed it perfectly, thanks so much Doug

Mario Daenuwy

Big thank you to Jetset plumbing for fixing the damaged drain pipe in our property. We had a broken pipe filled with tree roots under the concrete floor slab that caused blockage to our toilet downstair, laundry and kitchen sink, and the method that the Jetset plumbing used, was pipe relining, a more cost effective way of fixing broken pipe than digging and excavating to get the pipe replaced. Apparently there's hole in the pipe somewhere where the tree roots entered and have been growing inside for a while. We booked online after we did some google search and ended up with Jetset plumbing. After the booking, Zane came first the next day to inspect and organised everything and provided us with very detailed information about the cost and the product that they will use to carry out the job. The following day Steve and Nathan came and did more work, initially to carry out the pipe relining, however there's a bit of problem because they were unable to see the exact location of the cracked hole in the pipe, as it's some where along the junction which was very hard to see, but they did most of the cleaning, and removed most of the tree roots that blocks the main pipe which gave us some relief, meaning that we could use the kitchen sink and the toilet in the mean time, but not the laundry because it connects through that junction. Zane came few hours later on the same day to do more cctv drain camera using the string, so it can navigate freely through the junction, he was able to pinpoint the exact location of the cracked hole, as this will help the next team to carry out the job more precisely. Finally we were booked for another team to come and do the relining two days later in the morning by Windom and Josh, and they both did an excellent job. Windom was very polite, knowledgeable and helpful when carrying out the job , and he stayed till the job is completely finished and did a clean up as most of the works took place inside our garage, and after the job was done, Windom gave us the Reline warranty book and took the time to explain about the warranty and the free annual inspection, he even drew a very nice diagram sketch on the booklet to better explain where the reline job took place within the pipe.

Overall, we just want to send our sincere thanks and appreciation to everyone involved ( Zane, Steve, Nathan , Windom and Josh) they're all very professional, and very patient when we asked questions. Zane was super helpful throughout the process from the beginning and really kept us and the teams well informed about the job. This is our first time using Jetset plumbing and now we know which plumber to call if there's another plumbing issue in the future. Also knowing that their reline product has 25 years warranty with free annual inspection, really gives us that reassurance and peace of mind. We consider ourselves to be incredibly lucky to find Jetset plumbing. Highly recommended

Update 14/08/26,

Doug from Jetset plumbing came and fixed the downpipe for us, really happy with the quality of work he has done, he is kind and professional as well. We totally recommend Jetset plumbing for any plumbing related works

Thanks Doug

Roxanne Midgley

Doug was great! He was super informative about my options and what would suit my house, family and budget best. Always a great experience with Jetset.

Kevin Brandt

Big thanks to Mitch, Kye, Jordan and the crew. Prompt response to a tough situation. Problems solved to a highly satisfactory level.

Alexandria Kelly

Quick easy

Helen France

Rhys was absolutely amazing. Kind, helpful and courteous. Couldn't recommend anyone better. Even went to the shop for us and bought my niece and ice cream from the ice cream truck. Got everything sorted in the afternoon and was so lovely to chat to. Thankyou Rhys, you're such a saver. If I could give 10 stars I would.

Nicky

I called Jetset today after having a prior excellent experience with them. My plumber today, Doug, was extremely professional and personable. He explained the issue and helped me work through the solutions to find the best scenario for my situation. I will continue to use Jetset for anything that comes up in the future and highly recommend the business and Doug!

Lauren Kingsford

Keith from jet set plumbing came out and was amazing, fixed our tap no issues, quick, professional. Thank you Keith for your help, we appreciate it. You are a jet set legend 🙌

Kingsford Knives

Absolutely fantastic service! Keith from jet set came and fixed our leak, was brilliant from start to finish. He had it sorted quickly with no fuss, was incredibly professional, friendly and clearly knew his stuff. Keith was super friendly with our toddler who was really intrigued and interested in what was going on, he took sometime to show him his tools and talk about what he was doing.
Thank you so much, Keith, for your help — we really appreciate the great service.
Highly recommend!

Sruthi Babre

Fantastic job by dug.