Meet Kaye Britton, she is a local Miami Resident who was having a few problems with water leaks. She called Jetset Plumbing and was kind enough to share her thoughts on her Jetset Plumbing experience.
Ezra Dawnuwy
Aug 14, 2026 Really glad that Jetset plumbing com and fixed the broken downpipe, Doug has been very professional and have fixed it perfectly, thanks so much Doug
Mario Daenuwy
Aug 14, 2026 Big thank you to Jetset plumbing for fixing the damaged drain pipe in our property. We had a broken pipe filled with tree roots under the concrete floor slab that caused blockage to our toilet downstair, laundry and kitchen sink, and the method that the Jetset plumbing used, was pipe relining, a more cost effective way of fixing broken pipe than digging and excavating to get the pipe replaced. Apparently there's hole in the pipe somewhere where the tree roots entered and have been growing inside for a while. We booked online after we did some google search and ended up with Jetset plumbing. After the booking, Zane came first the next day to inspect and organised everything and provided us with very detailed information about the cost and the product that they will use to carry out the job. The following day Steve and Nathan came and did more work, initially to carry out the pipe relining, however there's a bit of problem because they were unable to see the exact location of the cracked hole in the pipe, as it's some where along the junction which was very hard to see, but they did most of the cleaning, and removed most of the tree roots that blocks the main pipe which gave us some relief, meaning that we could use the kitchen sink and the toilet in the mean time, but not the laundry because it connects through that junction. Zane came few hours later on the same day to do more cctv drain camera using the string, so it can navigate freely through the junction, he was able to pinpoint the exact location of the cracked hole, as this will help the next team to carry out the job more precisely. Finally we were booked for another team to come and do the relining two days later in the morning by Windom and Josh, and they both did an excellent job. Windom was very polite, knowledgeable and helpful when carrying out the job , and he stayed till the job is completely finished and did a clean up as most of the works took place inside our garage, and after the job was done, Windom gave us the Reline warranty book and took the time to explain about the warranty and the free annual inspection, he even drew a very nice diagram sketch on the booklet to better explain where the reline job took place within the pipe.
Overall, we just want to send our sincere thanks and appreciation to everyone involved ( Zane, Steve, Nathan , Windom and Josh) they're all very professional, and very patient when we asked questions. Zane was super helpful throughout the process from the beginning and really kept us and the teams well informed about the job. This is our first time using Jetset plumbing and now we know which plumber to call if there's another plumbing issue in the future. Also knowing that their reline product has 25 years warranty with free annual inspection, really gives us that reassurance and peace of mind. We consider ourselves to be incredibly lucky to find Jetset plumbing. Highly recommended
Update 14/08/26,
Doug from Jetset plumbing came and fixed the downpipe for us, really happy with the quality of work he has done, he is kind and professional as well. We totally recommend Jetset plumbing for any plumbing related works
Thanks Doug
Roxanne Midgley
Aug 13, 2026 Doug was great! He was super informative about my options and what would suit my house, family and budget best. Always a great experience with Jetset.
Kevin Brandt
Aug 13, 2026 Big thanks to Mitch, Kye, Jordan and the crew. Prompt response to a tough situation. Problems solved to a highly satisfactory level.
Alexandria Kelly
Aug 13, 2026 Quick easy
Helen France
Aug 12, 2026 Rhys was absolutely amazing. Kind, helpful and courteous. Couldn't recommend anyone better. Even went to the shop for us and bought my niece and ice cream from the ice cream truck. Got everything sorted in the afternoon and was so lovely to chat to. Thankyou Rhys, you're such a saver. If I could give 10 stars I would.
Nicky
Aug 12, 2026 I called Jetset today after having a prior excellent experience with them. My plumber today, Doug, was extremely professional and personable. He explained the issue and helped me work through the solutions to find the best scenario for my situation. I will continue to use Jetset for anything that comes up in the future and highly recommend the business and Doug!